December 22nd, 2014

windows_Dec18_AWindows 8.1 is more than a year old, and as such, it has become one of the more common versions of Windows found on newer business computers and on all store-bought computers. While users have benefited from improvements with Windows 8.1, some are not 100% sure about the Start Screen, and more specifically how to find their installed apps on it.

How to find all of your installed apps from the Start Screen

When you install a new app on your computer, regardless of whether it is a Metro style app, or a traditional desktop style app, you are going to need to be able to find and open it. Because we often install a large number of programs on our computers, it can be a challenge to actually locate these apps via the file explorer used in Windows.

The easiest way to do find your apps is to:

  1. Switch to the Start Screen if you are currently in Desktop mode. This can be done by tapping on the Windows key.
  2. Hover your mouse at the lower-left of your screen.
  3. Click the arrow that is pointing down.
You can also access the apps screen by hitting: Control + Tab from anywhere in the Start Screen. Once open, you should see a list of all the apps you have installed. Apps that have been recently installed will have a NEW tag beside the name.

If you would like to sort your apps differently, such as by name or date installed, click the drop-down arrow beside APPS at the top of your screen and select the sorting option you prefer. Should you have a large number of apps installed and want to quickly find an app, click on the magnifying glass at the top-right of your screen and enter the name of the app you are looking for.

Adding apps to the Taskbar or the Start Screen

When 8.1 was introduced, Microsoft removed the feature where tiles were automatically created in the Start Screen and apps were automatically pinned to the taskbar. If you would like to either pin an app to the Start Screen or the taskbar you can do so by:
  1. Opening the Apps menu via the Start Screen.
  2. Searching for the app you would like to pin, either by scrolling through the list, or clicking the magnifying glass and entering the name.
  3. Right-clicking on the app.
  4. Selecting either: Pin to Start or Pin to taskbar.
This will subsequently pin the app to the taskbar on the Desktop, or create a new tile on the Start Screen.

If you are looking to learn more about Windows 8.1, and how it can be used in your business effectively, contact us today.

Published with permission from Source.

Topic Windows
September 24th, 2014

Windows_Sep22_AMany business users who have upgraded their systems to Windows 8, or 8.1, are quick to forsake the tile-based launch screen for the more familiar desktop mode. One of the reasons for this is because of the taskbar which is at the bottom of almost every version of Windows. This bar holds open and popular programs, allowing users to quickly access different programs. However, did you know that you can modify the properties related to the taskbar, in order to make it even more useful?

1. Add or remove programs from your taskbar

By default, there are usually two icons on your taskbar: Internet Explorer and File Explorer. When you open a program, the icon will pop up to the right of these icons and will remain there as long as the program is open. Close it however, and the icon will usually disappear.

If you use certain programs a lot, you can 'pin' the icon to your taskbar, making it easier to launch in the future. This can be done by first opening the program, then right-clicking on the icon and selecting Pin to Taskbar. You can unpin unused programs by right-clicking on the icon and selecting Unpin from Taskbar.

Alternatively, you can drag a program's icon onto the taskbar to add it. Just drag it from the folder or your desktop to where you would like it to be on the taskbar, and it should be added.

2. Locking the taskbar

If you have added the programs you use most, and would like to ensure that they stay on the taskbar, you can lock the bar to ensure that nothing can be added or deleted without first unlocking it. Locking will also ensure that the taskbar can't be accidentally moved.

Locking the taskbar is done by:

  1. Right-clicking on the taskbar.
  2. Selecting Lock the taskbar from the pop-up menu.
Note: When you install a new program, or would like to add/modify those on the taskbar you will need to unlock it first, which can be done by right-clicking on the taskbar and clicking Unlock Taskbar.

3. Hiding the taskbar

While the taskbar is useful, some users prefer that it isn't always showing at the bottom of the screen. You can actually enable hiding of the taskbar, so it will only show it when you hover your mouse over where it should be.

This can be done by:

  1. Right-clicking on an empty space on the taskbar.
  2. Selecting Properties. Note: Don't right-click on an app's icon, as it will open the properties related to the app, not the taskbar.
  3. Tick Auto-hide taskbar.
  4. Click Ok.

4. Move the location of the taskbar

If you have a large number of apps pinned to the taskbar, or don't like it's location at the bottom of the screen you can easily move it by either:
  1. Left-clicking on an empty area of the taskbar.
  2. Holding the mouse button down and moving the cursor to the side of the screen where you would like to move the bar to.
  1. Right-clicking on an empty area of the taskbar.
  2. Selecting Properties.
  3. Clicking on the drop-down box beside Taskbar location on screen:.
  4. Selecting the location.
If the bar does not move, be sure that it is not locked.

5. Preview open apps

One interesting feature of the taskbar is that it can offer a preview of your desktop from the tile-based screen. You can enable it by:
  1. Right-clicking on an empty area of the taskbar.
  2. Selecting Properties.
  3. Ticking Use Peek to preview the desktop when you move your mouse to the Show Desktop button at the end of the taskbar.

6. Pin apps to the taskbar from the metro (tile) screen

While the tile-based Start screen isn't the most popular with business users, it can be a good way to easily add programs to your taskbar. You can do so by:
  1. Scrolling through your tiles until you find the app you want to pin to the taskbar.
  2. Right-clicking on the app.
  3. Selecting Pin to taskbar from the menu bar that opens at the bottom of the screen.
If you are looking to learn more about using Windows in your office, contact us today to see how we can help.
Published with permission from Source.

Topic Windows
March 20th, 2013

Windows_March14_AWhenever a new operating system (OS) is released there is always a learning period where you need to figure out how to most efficiently use the OS. Ordinarily, the jump from an older OS to a new one is fairly simple, but with Windows 8 it's more complicated. While it is still 'Windows' there have been a number of changes that you will need to figure out. One such change is how to calculate how much hard drive space your programs are taking up.

Here's three ways you can see how much space programs are taking up in Windows 8. Before you check file sizes however, you should be aware whether these are shown in bytes, KB, MB, GB or TB.

  • Bytes are the smallest measurement you will see, and are made up of eight bits (a combination of 8 1s or 0s).
  • A KB is a Kilobyte and is around 1,000 bytes (1,024 to be exact).
  • A MB - Megabyte - is around 1,000KB.
  • A GB - Gigabyte - is around 1,000MB.
  • A TB - Terabyte - is around 1,000GB.
As a reference: Most mid-range laptops will have between 500GB and 750GB.

3 ways to check file size 1. Easy - If you have an individual file or folder that you would like to know the size of, simply right click on it and select Properties. Under the General tab, look for the box that says Size and Size on Disk. The number beside these fields should be in KB, MB or GB. 2. Slightly less easy - First you need to open your PC Settings - move your mouse to the top-right corner of the screen and select Settings followed by Change PC settings. From there click on General and scroll down until you see Available storage. The number is the amount of space you have left, and pressing on View app sizes will bring up a list of all installed apps and the amount of space they take up. 3. Still easy, but harder than the other two - Open the Control Panel - move your cursor to the bottom left of the screen and search for: Control Panel. Click on Programs followed by Programs and Features. Look at the column labeled Size and a program's size should be listed. If you can't see it try maximizing the window. If you click on a program, you should see more information about it, including its size in the bottom right.

If there is no information about size, search by moving your mouse to the bottom left and entering the file's name. From there you can follow step one above.

Windows 8 has many interesting features, but they will take time to figure out. If you are looking to integrate this OS into your business, or would like to learn more about how to use it, effectively please contact us today.

Published with permission from Source.

Topic Windows
September 19th, 2012

Bring Your Own Device (BYOD) has become a hot-button issue in the business world. Employees want to use their own devices, but IT departments and managers are worried about security of data and general systems. Companies have had mixed results with integration of BYOD, with many still looking for a better way to manage the strategy. Microsoft’s impending OS, Windows 8, will introduce some BYOD features that should help IT manage a BYOD plan more easily.

Here are four features of Windows 8 that will help companies manage or implement a BYOD policy.

DirectAccess. DirectAccess (a feature of windows that allows users to connect to enterprise systems without the need for a Virtual Private Network), first introduced in Windows 7, has had some improvements. The goal of this feature is to allow users on their own devices, or who are out of the office, easier connectivity to the office, without the need for costly networking. Windows 8 Enterprise editions will come with this already installed, and the new version will make it easier to configure and monitor.

Windows To Go. For companies that have no assigned seats, or with consultants/remote workers, the need to use the same system as the office on their devices is important. With Windows To Go users can run their work PC from a USB drive. When a user connects the USB they can boot up an exact copy of their work PC, and continue working. This feature is a perfect match for BYOD, as users have a distinct solution to plug into the office, without needing to install extra software, and IT can manage the work PC without being too invasive.

More secure mobile platform. One of the biggest updates Windows 8 will bring will be closer integration of the OS between desktops and mobile devices. With the new platform, IT can set which mobile devices have access to different apps, encrypt hard drives on phones, and run more efficient security campaigns with the aim of keeping business data on personal devices secure.

One management tool, many systems. One of the hardest tasks IT has in relation to the monitoring of personal devices is managing the different systems employees use. Windows 8 will extend the current device management tools IT uses to monitor systems in the office to all devices using Windows. This means IT has one device management tool, not 3-4, and changes made to one system can, in theory, be applied to all devices.

Built in virus protection. When Windows 8 releases, it will come with built-in security and virus protection. While it can be guaranteed it won’t be perfect, hardly any anti-virus programs are. This is an added layer of protection if your users don’t have an antivirus program on their personal devices.

Windows 8 is still a month or so away from release, and many companies are preparing for an upgrade. If you’re interested in upgrading to Windows 8, or have concerns about BYOD, please contact us.

Published with permission from Source.

Topic Windows
August 30th, 2012

Email has become the cornerstone of virtually every office, and enabled companies to quickly and efficiently communicate across vast distances. When companies first started adopting email en masse they had to invest large amounts of capital to establish a dedicated onsite server. This is still the case for many companies who use Microsoft Outlook, until now that is.

In late July Microsoft quickly announced and released, their new cloud based email service. If a Web based email service from Microsoft sounds familar, it is, as is a reinvented and drastically improved version of Hotmail. has completely ditched the clunky, outdated layout Microsoft has used for Hotmail for years and released something that looks 100% modern, and maybe even a little spaceage. The general opinion is that it looks fantastic. For Gmail users, it looks instantly familiar, with files and folders on the left-hand side of the window, your emails in the center and addons on the right-hand side of the screen.

Hold on, isn’t that exactly the same as Gmail? Yes, and for a reason: it works really, really well. However, does improve on Gmail with integration of a large number of features including:

  • Integration with Microsoft Office. All documents sent to you can be viewed and edited online.
  • Integration with SkyDrive. When you click the Outlook box at the top of the window, a drop-down menu opens with the ability to shift to your SkyDrive. This makes it easier to switch and share files between the two services. This also allows you to share larger files that don’t have to be sent via email, slowing down delivery. Just share the file on SkyDrive and link to it in the email.
  • Synchronized contacts. You can instantly synchronize your Facebook and LinkedIn contacts and chat with them directly from
  • Skype. Experts wondered what Microsoft would do with Skype when they bought it last year. The answer is: integrate it with While it isn’t active yet, Microsoft has noted it should be part of soon. When it’s activated, you’ll be able to call and chat with your contacts via Skype, directly from the Inbox. There will be no need to install Skype on systems.
  • Mobile support. You can access your account on nearly any mobile device that can connect to the Internet.
How do I get an account? If you’re interested in getting an account, you can sign up for free at If you have an existing Hotmail account you can log in, select Options followed by Upgrade. All your contacts, emails, password and rules will be transferred over. looks like a viable competitor to Gmail, and because it’s a Microsoft product, it’s a near certainty that it will be a heavily supported platform that can and will attract many businesses and other organizations. If you’re interested in learning more about, please contact us.

Published with permission from Source.

Topic Windows
July 18th, 2012

In technical circles, excitement is mounting over the impending release of Microsoft’s next big OS, Windows 8. Many techies and businesses are eager to get their hands on the new new OS and hopefully give their organization a leg up over their competition. Microsoft, on the other hand is eager to get businesses to upgrade and has made two announcements regarding the cost of upgrading the OS, and upgrading your servers.

Microsoft has finally announced the cost to upgrade from previous versions of the Windows OS - XP and Windows 7 - and the cost of Windows server 2012.

Upgrade to Windows 8 Microsoft has announced that systems running Windows XP, Vista or Windows 7 will be able to upgrade to Windows 8 for as low as USD $40. Users will be able to download the upgrade from the Microsoft store at a cost of USD $40, until January 31 2013. The upgrade will also be available on DVD in retail stores at a cost of USD $69.99.

Microsoft also announced that users currently using personal versions of Windows 7 - Starter through Home Premium - will be able to upgrade to Windows 8 or Windows 8 Pro and keep their personal settings, files and applications. XP and Vista users can upgrade to both versions of Windows 8, but only personal files will be migrated over. If your business currently uses Windows 7 Professional or Enterprise, you can upgrade to Windows 8 Enterprise, and keep all files, applications and settings.

There are a few things to be aware of with the upgrade. The first is that users who want to upgrade from different architecture versions - 32 bit to 64 bit - will be able to do so, however, none of their files, applications or settings will remain. The second is, if you buy a copy of Windows 7 between June 2, 2012 and July 31, 2012, you can purchase Windows 8 Pro for USD $15.99.

Windows Server 2012 Anytime Microsoft releases a new operating system, they also release a version for servers that’s compatible with the new OS. Windows Server 2012, unofficially dubbed Windows Server 8, is the new server OS, and will be available in four versions.

  1. Datacenter. This version is aimed at companies that operate in “highly virtualized environments and hybrid cloud environments”. It can support an unlimited number of virtual instances and will cost USD $4,809.
  2. Standard. This version is exactly the same as the Datacenter version, only it’s for companies with light or no virtualization and will cost USD $882.
  3. Essentials. Essentials is for small business environments, supports up to 25 users, comes preconfigured to connect to cloud based services and will cost $425 USD.
  4. Foundation. Foundation is the most general version of Windows Server 2012, and will come preinstalled in general servers. At this time, it will only be available for server manufacturers, with no cost being announced.
With the announcement of the different versions of Windows Server 2012, Microsoft also announced that they will no longer be supporting Windows Small Business Server, thus, forcing users to upgrade. If your company is looking to upgrade to a Windows 8 environment, please contact us, we may have a solution for you.
Published with permission from Source.

Topic Windows
May 25th, 2012

Cloud storage services have become big business in the past few months. Most of the big players in the technical industry have some form of service for their users. One of the first major cloud services was SkyDrive by Microsoft, and there have been recent changes introduced that have solidified it as a considerable competitor.

SkyDrive is a free online (cloud) storage service from Microsoft that lets you access your files from multiple locations. It works by downloading a program to your desktop, and allowing you to drag and drop files into it. Files will be uploaded to the cloud and available on mobile phone apps, or on your browser. If you make a change to a document on one of these, it’ll be updated automatically. Beyond that, you can also access files on your PC if it and SkyDrive are both turned on.

SkyDrive is also a collaboration tool, it allows you to create Microsoft Office documents right in the browser, share them with colleagues and collaboratively work on them. You can upload and share files up to 2GB in size from your computer and 300MB in size from

A few weeks ago, Microsoft updated SkyDrive to have better syncing and integration across platforms. They also introduced a new pricing scheme, making it one of the most competitive options available. New users now get 7GB of storage space, with the ability to upgrade to a maximum of 100GB storage for USD 50 per year.

If you have a Hotmail account, or SkyDrive account that was activated before April 22, 2012, you’re eligible for 25GB storage for free. Simply log in to either Hotmail and press SkyDrive, or log in to and select Manage storage. You should have the option to upgrade to 25GB for free. Microsoft has said this is only for a limited time, but hasn’t defined how long “limited time” is.

If you’re interested in setting up SkyDrive in your company, or would like more information, please schedule an appointment with us, we’re ready to help you.

Published with permission from Source.

Topic Windows
May 10th, 2012

One of the most highly anticipated software launches of this year is Microsoft’s new operating system, Windows 8. While the OS is still in the pre-release phase, Microsoft has released a Consumer Preview that gives users a glimpse into the features of the new OS. In mid April, Microsoft announced the different editions that will be available when it’s released.

There are going to be four editions of Windows 8 available at launch:

  1. Windows 8. This edition offers all the features the majority of Windows users will need. It will be comparable to Windows 7 Home and Home Premium.
  2. Windows 8 Pro. Pro will have Windows 8 components, but also offers more advanced options that businesses and expert users will appreciate. Some of the extras include encryption, virtualization and PC management. Pro will be most useful in a business environment.
  3. Windows RT. This version of Windows 8 will come pre-installed on mobile devices and tablets with an ARM processor, which is used primarily in mobile technology. Many of Windows 8’s features will be available on RT, although some older Windows applications will not be compatible. If your company uses Windows tablets or smartphones, chances are you’ll use this OS.
  4. Windows 8 Enterprise. Enterprise is an enhanced version of Windows 8 Pro that will be specifically for businesses with Software Assurance agreements. Noted features include stronger virtualization tools, PC management and deployment, and advanced security. At this time there’s no further information on this version, but it looks like a good choice for IT companies.
There’s no official release date for Windows 8 at this time, but it’s expected sometime in the last quarter of this year. If you would like to know more about Windows 8, or any other Microsoft programs please contact us.
Published with permission from Source.

Topic Windows
April 2nd, 2012

Many of us have had the pleasure of working with the Windows Operating System, more specifically, Windows 7. From time-to-time there is a problem and something stops working. When this does happen, our normal response is to hit CTRL-ALT-DELETE; restart the computer, losing what we were working on, and try to start from where we left off.

It can be extremely frustrating when you are working on an important document, Windows 7 stops working and you’re forced to reboot. Before you restart your computer, here are three useful things to try.

Using the Resource Manager If your computer starts to act sluggish or slow, and is taking a long time to open a program or respond, it may be because it’s taking up a large amount of processing power, forcing other programs you have open or running to use less - this is commonly known as a “bottleneck”. To figure out where the bottlenecks are when your computer is slow is relatively easy:

  • Click Start and type: RESMON and select RESMON.exe. A window with all running programs and processes, graphs and tabs will pop up. This is called the Resource Manager.
  • Under the Overview tab, you will see a list of programs. Click Status and the programs will be ordered by their status, an easy way to quickly figure out what is working and what isn’t.
  • Once you have identified the bottlenecks, you can look for solutions using the Internet or contact the people responsible for your IT. It will make their job easier if you can tell them exactly what’s wrong.
If you want to find more information on why a program isn’t working, click the CPU tab, beside Overview. You will be presented with a dialog box similar to the task manager from XP. Select a program which isn’t responding, right-click on it and select Analyze Process. Windows will run an analysis and try to tell you why that program isn’t working. This goes a long way in figuring out what is happening, and also gives you more information if you have to call your IT team.

If you have a program that has completely stopped working:

  • Open the Resource Monitor; click start and type RESMON.
  • Click the CPU tab, and the program should be highlighted in red.
  • Right-click and press Analyze Wait Chain.
  • If there are more than two processes, the lowest one on the bottom is the process that isn’t working.
  • Click the box beside it and select End process. The program should re-open.
A word of warning on the Resource Monitor: don’t go stopping programs or processes just because they take up what looks like a lot of processing power. They could be essential to the operation of Windows, and if stopped you could make the problem worse. If in doubt, make a note of the program, search the Internet for more information, or ask your IT department for help.

Open Program in New Process If you are working on an important project and would prefer not to have it crash when another program does, you could start the program in a new process. This essentially creates another window in the same environment. If one crashes, it won’t affect the other. To open in another process, hold down Shift and right click on the program, and select Open in a new window. The downside to this is that it will consume more system resources, so your computer will run slower.

Record Your Steps One neat and underutilized feature is the Problem Steps Recorder. When activated it will record mouse movements and clicks, key presses, folders opened and even take screenshots. When the problem is solved, it will put them all the recordings into a file and email them to you. This is extremely useful if a problem keeps happening, and you have your IT team come in to help. To turn on the recorder:

  • Press Start and type in PSR, select PSR.exe
  • Press record.
If all else fails, and you can’t fix the problem, then you can try restarting the computer or calling IT. As ever, don’t forget to save your work often, and ensure your data is backed up regularly. If you would like to learn more about Windows 7, or other Microsoft products, please contact us.
Published with permission from Source.

Topic Windows
February 29th, 2012

On February 29, 2012 Microsoft will launch a Customer Preview of its new Operating System, Windows 8. The Customer Preview, commonly called a Beta, is a pre-release product aimed to let Windows users test and learn the operating system before the release of the retail version, scheduled for late 2012. The OS has been driving lots of interest and businesses are eager to get their hands it. But the big question is, what features does it have that will help my business?

Windows To Go Windows To Go is a new feature aimed specifically at businesses. It will allow Windows 8 to be placed onto a USB drive and run from the USB on any computer with a USB port. This is great for Small Businesses as they will be able to save costs, and managers and employees will be able to use the OS anywhere.

No need to update your hardware It seems, to many businesses’ dismay, that whenever a new OS is released the hardware to run it needs to be upgraded. This can be costly, especially with the rate that new OSs are released. With Windows 8, users will not need to update their hardware if they have systems that can run Windows 7. This should bring about great cost savings to any business that wants to upgrade.

Cross Platform Integration with Mobile Phones and Tablets Windows 8 will run on tablets and phones, allowing for users to choose and use the system that works best for them. What this means is that Windows 8 on a tablet, phone, computer will look the same and be able to run or share the same programs, making cross platform integration easy.

Sync to the cloud Microsoft recently released their take on cloud integration, SkyDrive, which will work as a single drive for all Windows devices. Users will have all their files in one place and will be able to access them from any Windows device.

These features will be a great help for businesses, but businesses eager to join the Customer Preview should be aware that this Windows 8 will only be a beta and is not the finished product as such, there will be bugs and some software incompatibilities. If you would like to know upgrade, or know more about Windows 8 and other Microsoft programs please contact us.

Published with permission from Source.

Topic Windows