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August 5th, 2016

2016August5_Office_AThe latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense. Besides never having to pick up the phone to schedule your events ever again, here are four other reasons why you should check out Bookings:

Visibility

Bid adieu to the days of scribbling on post-its and frantically going through your schedule to find out where you’re heading for lunch. Microsoft Bookings provides you with a unique webpage that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability -- simply enter contact information and then book it! The system fully automates the process of managing your appointments.

No more rain checks

Microsoft believes that “Businesses can avoid last-minute cancellations by controlling how much advanced notice is required to make a cancellation.” That’s why immediately after making the appointment, a confirmation email is sent to the customer along with a reminder email before the appointment time. The web page also offers a rescheduling service;simply click on the link on the confirmation email and pick a time that you’re more comfortable with.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel or re-assign the appointment to other staff members as they see fit. If you do decide to re-assign it to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and you can compare everyone’s schedules side-by-side. The appointments are synced not only to your calendar, but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook.com, and even Google Calendar, so users can keep whatever calendaring service they prefer

Double duty

Appointment-setting might be the primary goal of Bookings, but the system can also be utilized to build a company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as name, address, phone number, and email addresses. As companies grow, they can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore; in order to really stand out from competitors, comprehensive appointment management is required. Feel free to give us a call if you need any questions answered or issues addressed We’re more than happy to help.

Published with permission from TechAdvisory.org. Source.

Topic Office
July 22nd, 2016

2016July22_Office_AAccording to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them. Fortunately, we have some good news for small and medium-sized businesses: Salesforce will finally be integrated into Microsoft Outlook.

Salesforce and Microsoft have been working together for more than two years, and it has definitely been a win-win situation for everyone. In the latest development between these two tech giants, they've released a brand new product that promises to make the lives of sales representatives much easier. Lightning for Outlook, a flashy new add-on allows your sales team to access customer relationship management (CRM) software right from their Microsoft Outlook inbox without switching back and forth between the two applications.

The add-on accomplishes new levels of integration with Lightning Components, which allows for dragging and dropping of fields and elements from Salesforce directly into Outlook. For example, sales reps will be able to update a price quote with Salesforce’s SteelBrick -- a Quote-to-Cash software -- from within Outlook. This has been termed 'snapping'. Just 'snap' the code you want to migrate into the appropriate Outlook account.

One of the most exciting new features, called Lightning Sync, enables users to automatically sync contacts and calendars across Salesforce and Outlook. "When you update a contact in Outlook, it's reflected in Salesforce and on your mobile device," said Greg Gsell, Salesforce's director of Sales Cloud. "All devices and teams are immediately kept up to date."

Both Lightning for Outlook and Lightning Sync are available now; the former is free for all Salesforce Cloud users, and the latter is free for users of Salesforce Cloud Lightning Enterprise Edition or higher. Lightning Components Framework -- a UI framework for developing dynamic web apps, which gets integrated into Outlook, will be released later this year with pricing to be announced at a later date.

However, this doesn’t mean Lightning for Outlook will solve everything. This plugin simply makes it easier for the two programs to work together. Still, there is a maze of security, database and account management issues to navigate through to make this new feature work properly. At GenTech, our experts are well-versed in email and CRM systems, so why not give us a call today and work smarter, not harder.

Published with permission from TechAdvisory.org. Source.

Topic Office
July 4th, 2016

Security_Aug31_CThe Internet is a powerful platform that brings people together on a global level while giving them access to a wealth of information anytime they please. With the good, comes the bad - some utilize their skills in committing cyber crimes from the comfort of their own homes. Case in point, the recent Cerber ransomware attacked that ravaged millions of Microsoft Office 365 users worldwide. Here’s what a security expert and Microsoft had to say about the matter:

Steven Toole, a researcher for the cloud-security firm Avanan, detailed that his company experienced the first attack at 6:44 a.m. on June 22nd. Another interesting fact is that at least 57 percent of all Microsoft Office 365 customers on Avanan’s platform received at least one phishing attempt that contained the infected attachment. While Avanan did extrapolate the number of Office 365 users involved, the exact number has yet to be revealed.

This is particularly interesting since according to Microsoft’s first quarter reports in 2016, there are over 18.2 million Office 365 subscribers worldwide. On top of the global scale in which the attacks took place, it took Microsoft over 24 hours for the attack to be detected and for any attempts to block the attachment to be made.

Microsoft’s side of the story shares many similarities with slight differences on the detection and actions made about the ransomware attack. In an email to SCMagazine.com, the spokesperson wrote:

"Office 365 malware protection identified the attack and was updated to block it within hours of its origination on June 22. Our investigations have found that this attack is not specific to Office 365 and only a small percentage of Office 365 customers were targeted, all of which have been protected."

The point is Office 365 was compromised, regardless of how quickly it was detected - many people were asked for a ransom and were told that their files have already been encrypted. Still wanting to come across as polite, the ransom came with an audio recording that detailed what the attack was and what measures must be taken in order to regain access to the files. The unknown attacker asked for a ransom of 1.4 bitcoins or an equivalent of $500 in exchange for the decryption key.

Toole noted that “This attack seems to be a variation of a virus originally detected on network mail servers back in early March of this year," He also added that "As it respawned into a second life, this time Cerber was widely distributed after its originator was apparently able to easily confirm that the virus was able to bypass the Office 365 built-in security tools through a private Office 365 mail account.”

This proves that cyber criminals go to great lengths to not only use their tools but to improve on them and eliminate flaws. So no matter how many firewalls, passwords or fire-breathing dragons you have to guard your servers and networks, without the right network security measures in place, chances are they’ll manage to find a way to overcome the hurdles and wreak whatever havoc they can.

Network security isn’t something to be taken lightly, if you are unsure about how safe or how capable your systems are in fending off cyber threats - get in touch with us. Our experienced and friendly staff will help you with any ransomware or security-related issue you have.

Published with permission from TechAdvisory.org. Source.

Topic Office
June 16th, 2016

2016June16_Office_AOne of the skills crucial to the success of businesses today is digital literacy. This isn’t the proficiency of reading and reciting gadget labels, but according to Cornell University, "the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet." One of the first steps involves mastering Microsoft Excel. Here are seven tips that turns new users into power users in no time:

Easy as pie Charts

If you’d still like stakeholders to continue investing in your business, bombarding them with endless numbers and decimal points might not be the wisest thing to do. It might be better to compile the data into a comprehensive chart. Enter the Recommended Charts tool that offers a basic visuals that depict the latest data trends. More than one set of numbers? No problem, since you can insert multiple charts onto one sheet. After entering the data into the column headers, head to Insert > Chart > Chart Type and choose whichever one you’d like.

Conditional Formatting

This tool helps you highlight any points of interest within your dataset, for example, you are presenting the latest numbers on project efficiency - any numbers lower than 80% are highlighted in red, making it easier for everyone in the office to not only see but also understand the dataset. If red isn’t your favorite color, the formatting is fully-customizable. Select the cell, click Home > Conditional Formatting > Add and voila!

Quick Analysis

Lessen the time needed to sift through and compile numbers from small data sets while also reducing time needed to create charts. Select the data, then click on the icon in the bottom right corner and bring up the Quick Analysis menu - this comprises a variety of tools such as formatting, charts, tables, totals and Sparklines.

Autofill

After Excel picks up on the pattern within your data, Autofill fills in the other rows and columns for you. This saves you time by removing the need of having to manually enter row upon row of data. Just click and hold the lower-right column of the cell and drag the column the down.

Power View

After making yourself comfortable, allow this Microsoft Powerpoint-compatible data exploration and visualization tool to help decipher large datasets to create interactive, presentation-grade reports. With Power View, not only are you saving copious amounts of working time but also minimizing any human errors that could affect the accuracy of the report. For Excel 2013, click Insert > Report.

Pivot Tables

When it comes to data analysis, Pivot Tables might be one of the most powerful yet intimidating tools in Excel’s arsenal. Summarize large amounts of data in lists or tables without having to use a single formula. Head over to Insert > Pivot Tables and select the data range, then select the fields in the top-half of the right-hand sidebar to generate the table.

VLookUp

If you think using Excel was challenging, try working across multiple sheets and workbooks, now that’s a challenge. With the help of VLookUp, you can create reports and/or summaries by collating data from the multiple sheets. For example, sales professionals can pull information on item descriptions, prices, inventory etc. without having to endlessly wander between rows and columns. Start off by selecting the VLOOKUP formula in the formula menu, then enter the cell containing the reference number. Then enter the range of data you want to pull the data from, the column for the data point you’re looking and click either “True” or “False”.

It’s safe to say that Excel is one of the most commonly used business software on the market. And yet not everyone is able to fully utilize it. For any questions on the previously mentioned, or other features on Excel give us a call and allow us to help elevate your user status from beginner to pro.

Published with permission from TechAdvisory.org. Source.

Topic Office
May 26th, 2016

2016May26_Office365_AProductivity, collaboration, freedom. These words are often touted when the benefits cloud technology are mentioned. But do all businesses that make the cloud switch achieve these? Unfortunately the answer is no. Some businesses flounder in the new technology, and some even become less productive because of it. So how can you avoid such a fate? Well, attitude plays a big role. Here are three mental shifts to make before your cloud migration.

Consider cloud value over costs

When considering the cloud, too many business owners get hung up on costs. Instead, it makes more sense to think about how the cloud impacts their business and saves them money. The old saying, “you have to spend money to make money” is ever so true here. And as a business owner, the cloud is no different than any other investment you took to grow your organization. That’s why you should remember the cloud provides you value, such as the ability to work anytime, anywhere, and easier collaboration.

And of course, you shouldn’t just think of how the cloud benefits yourself, but also your IT managers and staff. In fact, before migrating to the cloud, why not go ahead and ask your IT leaders just how the cloud will benefit your business? They’ll likely mention how it can boost the productivity levels of all your employees, while making everyone’s job easier.

Think “strategy” before migration

Once you’ve considered the value the cloud provides, you’ll likely have some ideas of what goals you’ll want it to accomplish at your business. If you haven’t, now is the time to do so - before signing up for the service. Let’s say for example, you want to gain the productivity benefits of your staff being able to work from anywhere at anytime. How can you do this? When you roll out the cloud in your company, have the specific goal of increasing mobile use or adoption among employees. Talk with your IT leaders to devise a plan they can implement.

When it comes to your other cloud goals, clearly define them beforehand and then talk with your IT staff to come up with the nuts and bolts plan to accomplish that goal. By doing this, you’ll achieve much better results with your cloud service.

Learn to love the quickly evolving nature of the cloud

As the cloud is still a new technology, it is rapidly changing. New updates, features and enhancements are rolled out regularly, and if you want to get the most out of your cloud it’s best to keep up. Of course, this is a scary idea for many business owners and IT managers alike as the old way of doing things is rolling out new features and apps over long periods of time.

Some cloud services make it easier than ever to keep up with changes. Let’s take Office 365 for example. Adding users and implementing new changes can take mere minutes. Yes, it may be scary to do so, but remember, Microsoft and your IT managers are in your corner - they are there to support you. Of course, you may still have some bad memories from updating your legacy technology. Let us assure you, updates to Office 365 are nothing like this and require a small learning curve. Most new features are intuitive by nature, making adjustment to these changes painless and problem-free.

One of the best ways to assure your cloud updates go as smoothly as possible is to have an IT leader who’s enthusiastic about the technology be responsible for managing it. A cloud enthusiast is much more likely to be up-to-date on the newest features and enhancements and can quickly share with you whether or not an update will benefit your business.

When it comes to cloud migration for your business, it’s pretty much an all or nothing decision (unless of course you go with virtualization, which is a different topic altogether). The cloud will become an integral part of your business, and you and all of your staff will interact with it on a daily basis. So be prepared for a big transition and a big payoff of higher productivity and connectivity for you and your staff.

Are you ready to embrace the cloud with a solution like Office 365? Give us a call, and talk with us about a cloud migration today.

Published with permission from TechAdvisory.org. Source.

Topic Office
May 11th, 2016

2016May11_Office_AMicrosoft Word is used by over one billion users worldwide, and of those how many are using it to its full potential? Over the years Word has transformed into a complex design tool that allows it to move far beyond simple text editing. Most users know how to change a font or center their text, but how many know how to track changes on a collaborative document or remove formatting from pasted text? Staying up to date on the features listed in this article will drastically increase the efficiency and productivity of your document creation processes.

Writing outside the box

Not all of your documents are simple line-by-line writing, and even the ones that are might require a bit of unique formatting. We’ve all wrestled with textboxes, customized margins and indents, but did you know that you can write anywhere on a Word document simply by double clicking wherever you’d like to insert your text? No more counting how many times you pressed the spacebar, no more spending 10 minutes formatting your textbox, just double click and start typing.

Customize your AutoCorrect

No matter how often or how much we write every day, there are still words, phrases and special characters that we can’t seem to master. Increase your typing speed by personalizing AutoCorrect to fix your commonly misspelled words without prompting you. Most of these are preprogrammed into Word (pretty much any ‘i’ before ‘e’ mixup), but customizing your own settings can solve issues like accented letters that are missing from your keyboard, or replacing short abbreviations with verbose technical terms. Just go to the File menu, click on Options, select the Proofing tab and click on the AutoCorrect options to explore all of your options.

Apply document formatting to pasted text

No matter how original your content is, there will always be reasons to copy from an outside source and paste to your own. You may need a quote, a piece of data or just an outside voice to your writing. When using the copy and paste function, you may need to remove formatting carried over from the original source. Although the icons and interface of this feature have changed throughout different versions of Word, Microsoft has been careful to always leave it as an option for users. Simply adding the Windows key to your copy shortcut (Ctrl+Windows Key+V) will integrate the copied material into your content. Default paste options can be further customized in the Options menu.

Collaborate with Review tab features

After the content has been written, you may want to invite others to edit your document with Microsoft’s Track Changes function. Once selected, anything altered in the content will be timestamped, highlighted and underlined in a color that changes in accordance with each editor. This allows you to see the original text along with suggested edits from colleagues. If an edit seems too drastic or risky, users have the option to leave comments or suggestions attached to the document, like a virtual sticky note. After the collaborative process is over, changes can be accepted or rejected individually, or en masse. All of these features can be found under the Review tab along the top of the screen.

Find and Replace

Most users know about using the Ctrl+F shortcut to find text in their documents, but not as many are aware of the Replace function. There are several hypothetical situations when you may need to replace several uses of an incorrect word or phrase. In a technical document you may realize late in the writing phase that you’ve misused a term, or in a marketing piece you may decide to change the name of a product or service; regardless, there is a simple one-step solution. After opening the Find window, simply click on the Replace tab and type the original word or phrase into the top field and the corrected word or phrase into the bottom field. From there you can choose to automatically replace all instances, or review them one by one. In addition to using this trick to fix errors, you can also use it as a shortcut to typing difficult and complex phrases by initially writing a shortened version and replacing it with the full phrase after you’ve finished writing.

Undo and Redo

Almost everyone knows the shortcut for undoing nearly any action in Microsoft Office - Ctrl+Z. Far fewer people know, and actively employ, the redo shortcut. This is a quick solution for viewing and comparing different formatting and layout options, and with a tracking history of 100 actions you’re pretty safe from changing so much that you can’t return to where you started.

Microsoft Word is one of the most universal document editing programs in the world. Don’t let creative, design and formatting speed bumps slow the development of your content when there are existing solutions tucked just a few menus away. An up-to-date understanding of Word and its functions can drastically alleviate the headaches of editing and formatting your files. If you’d like to know more about Word and other Microsoft Office products, shoot us an email.

Published with permission from TechAdvisory.org. Source.

Topic Office
April 21st, 2016

2016Apr21_Office365_AWhile you can take many security precautions to protect your organization, a cyber attack is always possible because of human error. Microsoft, however, is trying to change this. In the coming weeks, the technology giant plans to launch a new security feature for Outlook, but only if you’re an Office 365 user. Here’s how it can help your business.

Aptly called “Safety Tips”, Microsoft Office 365’s new security feature is designed to help make your employees (and yourself) more aware of which emails may contain harmful content. By analyzing the data patterns of millions of emails, the feature uses a color-coded bar at the top of an email to help you determine what emails are safe, suspicious, or fraudulent.

How it works

Safety Tips uses a simple system to help you identify the safety level of an email quickly. The system consists of four colors that categorizes an email as suspicious, trusted, safe or unknown. The details of each of these categories are outlined below.

Suspicious email Color label: Red Description: This has either failed sender authentication or is a known phishing email. These messages should be deleted.

Unknown email Color label: Yellow Description: Exchange Online Protection marks this type of email as spam. However, you can move this item to your inbox by clicking it’s not spam in the yellow bar.

Trusted email Color label: Green Description: If this email comes from a domain Microsoft deems safe, then it falls into this category.

Safe email Color label: Gray Description: This type of email has either been marked safe by the user’s organization, has been moved from the junk folder into their inbox by the user, or the email is from a contact on the user’s safe sender list.

Color coding will look different between the Outlook app and Outlook for the Web. In the Outlook application, only suspicious emails will be flagged, whereas in Outlook for the Web all four types of emails will be color-coded. However, it should be noted that most emails won’t have any color code as they’re only added when Microsoft thinks they’re relevant.

With hackers getting smarter by the day, and human error a roadblock to a secure business, this new feature will hopefully add an extra layer of security to your organization. If you’d like to learn more about Office 365 or other security services we offer, get in touch today. A more secure business awaits.

Published with permission from TechAdvisory.org. Source.

Topic Office
April 7th, 2016

2016Apr7_MicrosoftWindowsNewsAndTips_AAt work, we depend on several apps to be more productive around the office. However, with so many of them open in our web browsers, it can be a drag to constantly click in and out of tabs just to get the information we need. Fortunately, Office 365 Connectors for Groups allows you to stay on top of all the third party services your company is using. So how, exactly, do these connectors make your life easier? Here are a few things you need to know about the new Office 365 feature.

What can it do?

Office 365 Connectors enable users to access third party apps and services within their Outlook groups, rather than having to scour through dozens of windows to access a specific application. This new feature allows you to keep your company’s discussion in one place, and enables your employees to stay up-to-date regardless of the service used to broadcast an event. For example, your team members can be informed about a particular hashtag that your company is following on Twitter without having to explicitly open the page. Groups aren’t limited to one particular service either. With connectors you can use Twitter, Trello, Mailchimp, Bing, UserVoice and over 50 other services.

Small organizations can also take advantage of connectors. Office 365 lets you develop your own connectors by embedding the Connect to Office 365 button on your site. This allows users to connect to your service and get updates on your company, as they would with other third party services. Basically, with connectors, your Office 365 client becomes a hub for third party that keeps your company in sync to get more work done.

Connector card

Connector cards offer a user friendly way to interact with external applications. If a particular connector is added to a group, connector cards are generated within the group’s activity feed. While most cards will display events in plain text, some applications like Twitter and Trello provide formatted actions to interact with the card. Trello, for example, allows you to Assign or Comment on an event card.

Who can create a connector?

Office 365 group members can configure and use an array of connectors. Once you configure a connector for a specific group, that app will be also be available for other members. However, the person who added a connector to the group is the only one capable of modifying that app.

How do you access Office 365 Connectors?

With its public release, any Office 365 Mail user can use Office 365 Connectors for Groups. Simply navigate to a Group from your Outlook page and click on the Connectors tab at the top of the page. From here, you can connect the available third party services on offer to any of your Outlook groups. You can even configure the settings of your apps without ever having to leave Office 365. However you should probably only consider pulling in the applications that you think your group will be using the most.

As your business grows, you’re going to need more services to be more productive in the workplace. By aggregating them all in one place, you save time shifting around dozens of apps to find the information that you need. So the next time you create an Office 365 Group, help your team members work more efficiently by setting up some connectors.

If you’re interested in learning about the latest Office 365 updates, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Office
March 23rd, 2016

2016Mar23_Office365_ASo you’ve been using Office 365 for you business for quite some time now. But did you know there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 has got you covered. Here are some hidden (and not so hidden) tips and tricks to help make the most out of this cloud service.

Simultaneously edit a document with other people

With Office 365, people can work together on any Word, PowerPoint or Excel document in real time. This means multiple people can edit a document, figure out what changes have been made and who made them.

So if your employees are still creating documents by themselves, sending them over to their coworkers by email, and silently waiting for a reply, then this Office 365 feature can help cut down on unnecessary email waiting time.

Skype over a document with your coworkers

In addition to being able to work together on a single document, you can also verbally discuss the edits over Skype. This application lets you talk to everyone who is working on the document with a simple click of a button. You can also keep talking to your coworkers even after you’ve left the Office document session.

Link to files, don’t attach them

Is the file you’re sending too big? With the business editor of Office 365, you won’t have to worry about compressing your documents before sending them over email. You can simply attach the link to the file on your cloud application (Outlook Web App) and people with access to the link can immediately begin editing.

Let Bing find presentation images for you

Sometimes you just need that second opinion when you’re picking images for your presentation. That’s where Office Sway comes in. Basically, the application employs Bing image search to locate possible images that you can use for your presentation based on the words you are using.

Laser pointer mouse icon

Forgot your laser pointer on the day of your presentation? Simply go into presentation mode and hold Ctrl and the Left-Click mouse button to replace your mouse cursor with a laser pointer.

Change your electronic scribbles into text

This OneNote feature allows you to convert your electronic scribbles into text in just a few steps. Simply select the “Lasso Select” tool and circle the area you want edited and choose the “Ink to Text” option.

Electronic signatures

Printing out a document to sign it and then scanning it back to digital format is a bit outdated. However, with the Docusign app, you can setup your own electronic signature and sign documents easily from any device.

Create excel charts with ease

Office 365 has built in new features that will allow Excel to better present and format your data. Simply select the cells that you would want in a graph or table, open the Quick Analysis tool and pick however you would like to visually represent your information. Voila! Instant chart.

Turn data from Excel into a map

Speaking of visual representation, did you know that you can convert your data into images? Provided that your data takes note of geographic locations, the Power Map feature can immediately distribute your recorded facts and figures over a 3D map.

Create and Convert PDF Files

You have a variety of choices when creating PDF files from word documents. Exporting your word documents into PDF files can be done by going to File>Export>Create PDF/XPS. You also have the option of saving just a portion of a file by indicating the pages you want to only be converted into PDF.

On the other hand, if you would like to edit a PDF, just open the file in the word document, where the PDF content will be opened in a new file. From here, you can copy and edit any content, images or diagrams.

Consider utilizing some or all of these features to make the most out of Office 365 and make your life a bit easier. If you’d like to know more about other features that Office 365 has to offer, give us a call.

Published with permission from TechAdvisory.org. Source.

Topic Office
March 11th, 2016

2016Mar11_Office365_AIt’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but many have yet to complete their transition and still rely at least in part on on-site SharePoint systems. When you’re ready to migrate, the move from SharePoint to Office 365 presents numerous security challenges to prepare for – not least because breaches are far more likely to be caused by localized issues than insufficient protection on Microsoft’s part. Here’s what you need to do to ensure you’ve got security covered when you make the leap to migrating from SharePoint to Office 365.

Identify your company’s sensitive data…

It’s so easy to create sites within SharePoint that businesses often have far more than they realize, covering just about every aspect of their operations. And it’s natural, of course, for at least some of the files housed within those sites to contain sensitive commercial or personal data. The key is ensuring that sensitive information is adequately identified and protected. Do this by conducting a security audit before you undertake your migration.

Your audit should identify the types of data stored in the various parts of your SharePoint network, including which specific information needs extra safeguarding. Be sure to consider everything from trade secrets and contract details to the personal information of your clients.

…and then restrict access to it

Once you’ve worked out where your most precious data lies, you can check who currently has access to it and whether their access is appropriate. After all, it’s not necessary for everyone to be able to get at all the data your company owns; it’s far better to operate on a need-to-know basis, with a reasonable level of flexibility.

Ensure that each of your employees has access only to the data that’s necessary for them to perform their duties. When you make the switch to Office 365, you’ll find that it allows you to conveniently set these different levels of permissions, including for external partners with whom you collaborate.

Trust nobody and suspect everybody

We say that lightheartedly, of course – it would be counterproductive to become so security-paranoid as to suspect everyone is attempting foul play with your company’s data. Nonetheless, it’s wise to consider everyone in your organization when it comes to auditing data access permissions – and that includes system administrators who might be assumed to have master access to every element of your network infrastructure.

A rogue administrator is the stuff of nightmares, since their elevated position gives them much greater leeway to siphon off valuable data without being noticed – or even to allow others to conduct questionable business and bypass the usual built-in security precautions. Overcoming the danger of an all-too-powerful administrator admittedly becomes easier if you have more than one on staff, but even in smaller businesses you can mediate some of the risk by regularly checking on your administrator’s usage and ensuring that their top-level system permissions remain justifiable.

Use machine learning to foresee security breaches

Every action performed by your staff within Office 365 is automatically logged, and with relative ease you can pull reports that allow you to analyze these. But the sheer number of events taking place within Office 365 in the course of your business’s normal operations means that even attempting to identify questionable behavior will be akin to the proverbial needle and haystack. That’s not to say it’s unwise to be on the lookout for anomalies in normal usage – the export of unexplainably large volumes of data, for instance, could suggest that a member of your team is leaking intelligence to a competitor, or that they’re about to jump ship and take your trade secrets with them.

Thankfully, it’s possible to leverage the developing power of machine learning to identify potential breaches before they happen – without the need to wade through unmanageable swathes of perfectly normal data. Graph API is incorporated into Office 365, and allows for the integration of machine learning tools into your security environment to achieve just that. The same tools can also help you avoid being caught out by hackers, by identifying system login attempts from locations that are out of the ordinary; you should bolster this protection by religiously removing inactive accounts and those of departing employees.

By covering these essential security considerations when it comes to your migration, you’ll be one step closer to ensuring you strike the right balance between the powerful collaborative features of Office 365 and the robust safeguards your business’s integrity demands. To find out more about how we can help your Office 365 migration run smoothly, or what other business benefits you can derive from cloud-powered technologies, just give us a call.

Published with permission from TechAdvisory.org. Source.

Topic Office