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April 28th, 2015

BusinessIntelligence_Apr28_AEveryone knows that business intelligence is of vital importance to ensure that a company grows and develops, but the business intelligence of today differs greatly from that which was talked about in the past. Much has changed in the world of business intelligence in recent years, and if you are stuck in your old ways then you are not doing all you can to advance your organization forwards. Be on the lookout for these woefully outdated mistruths in your approach to business intelligence - and then be prepared to kick them into touch - so as to propel your company to the next level.

Business intelligence should be simple

For too long now, business owners have been fed the idea by business intelligence tool providers that the means by which we understand our organization’s success should be as easy to digest as possible. That has led companies to take an overly simplified view of business intelligence. It is one that just doesn’t deliver the same depth of useful analytical detail that we need if we are going to really understand what’s behind growth (or lack of it). Nor does it allow us to genuinely develop a sense for the direction our companies need to be moving in - and how to get them there.

While simple business intelligence tools will work just fine for some organizations, the majority of us need to be demanding more complex, sophisticated tools to manipulate and generate value from the wealth of data that is at our fingertips. We are in an era where there is still value to be gained, but you have to dig a little deeper for it - and if you’re using outdated software that just isn’t up to the job, you’re going to struggle.

Big data is the be-all, end-all

We have no problem with big data - large-scale changes in industry practices, and our understanding of the ways our businesses work and grow, depend on it. But there’s a mammoth difference between using big data for the sake of it - because we’ve got into the mentality that its ability to deliver industry-wide improvements means it’s the magic cure for our organizations - and putting in place solutions that enable our front-line staff to actually use it.

After all, what’s the point in generating terabytes and terabytes of information if our outdated business intelligence tools aren’t capable of empowering non-technical staff to gain true insights into customer behavior, sales patterns and the like? Recent business intelligence sector developments mean that our companies can benefit from quality tools to visualize simple data collections, but the ability to do the same on a larger scale is still lacking. The lesson? If you’re looking to reap the rewards of large-scale data collection, equip your team with the tools that allow them to perform quality analysis.

The cloud alone is the answer

“The cloud” is the IT industry’s latest buzzword, but too often it gets touted around as an all-round solution that will solve each of our woes, without us really understanding its true purpose or how we can get the most from it. This is particularly the case in relation to business intelligence, where company owners are frequently led to believe that they can instantly enhance their business intelligence capabilities simply by moving everything upstairs to the cloud.

We’re big fans of the cloud and believe that with proper understanding and implementation it can pay real dividends. But the truth is that simply repeating your usual business intelligence routine - but doing so in the cloud - isn’t going to change much. If your business intelligence tools are too conventional and don’t offer enough flexibility, that will still be the case even if you put cloud technology over the top of them. It’s important to address the underlying issues before you contemplate a move to the cloud, so that you can truly reap the advantages of both changes.

If you’re guilty of being stuck with an outdated, or just off-center, view of business intelligence, give us a call to see how we can update you and help you to get the most out of it.

Published with permission from TechAdvisory.org. Source.

April 22nd, 2015

164_Prod_A Do you ever feel like you’re just sludging through the day, moving at a snail’s pace and feeling completely ineffective? Next thing you know, it’s five o’clock and it turns out it wasn’t just a feeling, you barely accomplished anything. So what’s the problem? It might be that you just have some bad habits. Here are a few that may be killing your productivity.

Constantly checking email

This is an obvious one most people already know of, but how many of us actually follow it? The reason it’s a productivity killer is because it destroys your focus. Even worse, constantly checking email has been linked to anxiety, depression, lower performance and even decreased memory function.

To overcome this habit, designate specific times of the day to check your e-mail. For example, first thing in the morning when you wake up, after lunch, and at the end of the work day. This will prevent constant email checking from breaking up your flow while you’re on the clock.

Working long days

It’s 8pm, you’ve already worked 12 hours, but you just want to knock out one more item on your to do list. You’re exhausted, but you tell yourself to push through anyway - even if it takes another hour. How many of us have been here? If it’s more often than not, it may be a good idea to kick this habit as it’s an absolute productivity killer.

Studies have shown that working more than eight hours a day lowers productivity and raises the risk of burnout. The reasoning is simple...mental fatigue. Once you’ve worked a certain number of hours, your focus will be less sharp and your productivity will consequently drop. Which leads us to our next point...

Not getting enough sleep

Rest is essential to maximizing your productivity. And the most essential type of rest you can get is sleep. Research has shown that getting five hours of sleep or less multiple nights in a row has the same effect on you as a 0.10 blood alcohol level. Not only that, but you’ll also suffer from headaches, be mistake-prone and get distracted more easily. Basically you’ll be an unfocused mess.

Working continuously without a break

Studies have shown that you need to take breaks if you want to achieve maximum productivity. This is because a break allows you to rest your brain. Often during a break, you may even come up with new creative solutions to problems. And the best part is that when you return to work, you’ll feel revitalized with a fresh focus and ready to be challenged.

Multitasking

In this day and age, multitasking is often touted as a positive skill. And while this may be true in small bursts, spending hours juggling tasks is a surefire way of lowering productivity. The reason behind this is that switching between tasks causes a loss of focus and creativity. Think of your brain as a computer with a limited amount of RAM. Now what happens when your computer’s RAM is pushed to the max? It usually slows down and doesn’t function as well. Your brain acts in a similar way, the only difference being that you can’t buy more RAM to install in your brain - not yet, at least.

On the contrary, studies have shown that focusing on one task for a larger block of time (don’t forget to throw your break in, though) allows you to boost your productivity and get into a flow with your work. Try it out and you may find yourself accomplishing more tasks than you ever imagined possible.

Interested in learning about more ways to increase productivity? Want to find out how your technology can help? Contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
April 21st, 2015

BusinessIntelligence_Apr14_AMicrosoft just upped the ante on the business intelligence front once again by acquiring the three-year-old business intelligence and data visualization platform Datazen. The purchase increases Microsoft’s hold on the business intelligence market, an area on which it is clearly already focused its free Power BI product for mobiles was released earlier this year. Every smart entrepreneur knows that business intelligence systems are critical to understanding and executing growth so, whether you are already a Datazen user or are contemplating the switch, here’s what you need to know about Microsoft’s latest move.

Datazen stands out from the business intelligence crowd in that the tool is built with mobile users in mind. The goal with the conception of Datazen, which was previously known as ComponentArt, was to create a user-friendly business intelligence product that balanced power, simplicity and a pleasant experience for the end user. The software is compatible with iOS, Android and Windows devices, and last year the firm released an update allowing offline use across all platforms.

The move means that Datazen now provides mobility to its users, allowing them to continue working with their business intelligence data wherever they are based and no matter whether they have an internet connection. Connected to the launch of offline capabilities, the same release also improved the synchronization process between the Datazen app and live data sources. This allows users to work with up to 100,000 records locally on any device, and enjoy immediate data retrieval.

In addition to Microsoft’s wider push on business intelligence tools, the company is focused on specifically doing so with the cloud and mobile in mind. This forms part of the corporation-wide priority for innovation in mobile-first, cloud-first IT solutions, identified by CEO Satya Nadella last year. Microsoft says that Datazen’s offering will complement that of Power BI and that, over time, the IT giant aims to integrate the two in order to bridge the gap between on-site and cloud-based business intelligence tools. Datazen is already optimized for Microsoft’s SQL Server Analysis Services.

According to Datazen, its current users can continue to access and use all of its products in their current form. Microsoft has also announced that SQL Server Enterprise Edition customers with at least version 2008 can now access Datazen software at no additional cost. The company claims the move will bring Datazen’s mobile data visualization and interaction possibilities to millions of business users globally.

Learn more about how to implement business intelligence to grow your company - call us today.

Published with permission from TechAdvisory.org. Source.

April 21st, 2015

BusinessValue_Apr21_AAfter designing your company’s website, writing perfect pitch pages, and driving traffic to landing pages, you finally made a new online sale to a first-purchase customer. This customer has seen the value of your products or services. Why else would they purchase from you? But in addition to a nice increase in revenue, you also received a piece of information that could generate even more income: your customer’s email address. Existing customers, their email addresses, and a good email marketing strategy are all you need to get repeat business. Here are some email marketing tips to retain your customers.

Offer promotional codes

Offer your customers a promotional code that provides a special discount or a freebie on their next purchase. You can place the code in an email as a thank you for your customers’ sign-up or first purchase. Also consider adding an expiration date as a way to monitor whether your customers have used the code or not. Promotional codes are a great tool to express gratitude to your customers, and show that you value their business.

Rewards program

This is one of the simplest email marketing strategies as you can offer anything to make your customers feel special. You could go for a “buy one, get one” promotion or offer an extra month of service after a yearly subscription. If applicable to the nature of your business, you can create points programs for your customers to collect, and they can redeem the points for something afterwards.

Host contests

The purposes of contests are to excite your customers, increase engagement, and increase brand awareness. You will also have the opportunity to find out more about your customers by asking detailed questions as part of the contest entry process. For instance, you could ask them to complete a quick survey about your products or services, giving you ideas for future email campaigns.

Give freebies

Send freebies via emails occasionally, or on your customers’ birthdays. You can give away anything related to your business that your customers will find helpful, such as eBooks, videos, or other tools. Add an expiration date to these freebies to enable you to follow up if they haven’t claimed it.

Send notifications

When you have a new product or service, you can notify every customer on your email list. In addition, when you run promotional codes with expiry dates, rewards programs, or contests, you can send reminder emails to alert your customers, encouraging them to take action on your offers.

Email marketing is best used to retain existing clients. Since it’s much cheaper to retain an existing client than acquire a new one, email marketing is an incredibly cost-effective marketing solution that is well worth a try.

If you’re looking to implement email marketing to improve sales, give us a call today and we can help.

Published with permission from TechAdvisory.org. Source.

April 20th, 2015

BusinessContinuity_Apr20_AUnexpected disasters can completely catch your business off guard, and when they do you’ll have a hard time trying to get things back in order. Most business owners are aware of potential problems, so they usually have a business continuity plan (BCP) already in place. But testing these plans to find loopholes and room for improvements is equally as important as creating one in the first place. That’s why every BCP has an ‘exercise’ phase where the plan is put through a series of trials by the whole company. Here are some tried-and-true procedures.

Set objectives

The first step to any efficient exercise is having clear objectives. Think about the results you want to see at the end of the exercise. These outcomes may include, but are not limited to, IT disaster recovery, evacuation routines, off-site recovery plans, and supplier management. If there are measurable targets that can be put into the equation, then all the better. For instance, meeting a recovery objective after a disaster within x number of hours.

Select the right type of exercise

Essentially there are four levels of exercises, each increasing in complexity and difficulty.
  • A walkthrough - this exercise involves a team meeting to discuss whether the present BCP has everything covered and is up-to-date.
  • Desktop exercise - ideal for new or intermediate teams. A desktop exercise takes place in a room where delegates discuss a fictional scenario delivered via a series of powerpoint presentations. Role-playing and dramatic simulations are not part of this stage of the process.
  • Functional exercise - this level allows employees to perform their duties in a simulated environment. It is designed to exercise specific team members, procedures, and resources in the event of a disaster.
  • Live or real time - this is a full-scale exercise performed in real time with normal business suspended. The aim is to see whether people can do what’s expected of them within a set timescale. A live exercise is often complicated and costly to organize, but will generally ensure a much smoother process if the worst does happen.

Develop a scenario

Take what you’ve learned from the team, the objectives and plan to develop a scenario. Depending on the type of exercise, you should have a scenario tailored to suit your objectives. Be creative when simulating incidents. You may need only two or three to keep your employees busy for a couple of hours - during that time you can monitor their performance.

Prepare employees

Assign a group of representatives responsible for making announcements and preparing conference rooms to relay the plan to employees. Be specific about who in the company are participants, observers, and facilitators for the purposes of the exercise. Explain courses of actions to everyone involved in the plan. Remember, your BCP’s success depends on your employees’ cooperation, so do your best when you’re clarifying the plan.

Run the exercise!

If you can’t measure it, you can’t improve it. After careful planning and scheduling, it’s time to put your plan into action. Make sure you observe the exercise closely and ask yourself these questions: Are there any potential areas that can be improved? What should you do more of, or differently? What went well, and what didn’t? End the exercise with a feedback session where employees can express their opinions and share their ideas.

If you don’t get it right the first time, then go back to the drawing board and schedule another exercise. It only gets better with every practice.

Are you ready even if disaster should strike? Contact us today and we can help you develop a business continuity plan that keeps your company in the game.

Published with permission from TechAdvisory.org. Source.

April 17th, 2015

AndroidPhone_Apr17_AThe latest Android smartphones are packed with powerful hardware and features but, unfortunately, short battery life is still a problem every Android user has to endure. Slimmer designs with less room for batteries, larger and brighter screens, faster processors, and applications running in the background are all responsible for draining your battery in a day or less. But there are things you can do to make your Android phone’s battery last longer: here are our top seven tips.

Adjust display settings

Are you using auto-brightness display? While it sounds convenient to have your Android phone adjust the brightness on its own, this feature actually sets the brightness level higher than you really need. Save your battery by setting the brightness manually - you can always tweak it when you have to. Reduce the screen timeout display, too, so that your phone screen goes back to black faster when not in use, saving even more power.

Activate power saving mode

This is a pretty handy feature found in high-end Android phones. Power saving mode automatically limits your phone’s processor and display to use as little power as possible without turning off critical functions. You’ll still have access to basic apps, such as texting, calling, the calculator, web browsing, and Facebook. And this feature can be set to automatically activate when your Android phone’s battery drops to a certain level, so make sure you use it!

Uninstall apps

When was the last time you actually cleaned up your Android device’s installations? Navigate to Settings and Apps to find a complete list of all your applications. You can save a huge amount of storage space by getting rid of unused apps. This, in turn, will stop the processor from running these apps in the background, giving your battery a little more life.

Organize the home screen

Most Android phone users don’t realize that a cluttered home screen sucks away their battery life as well. Stash away the widgets you don’t need and ditch the live wallpapers, since animated backgrounds consume a lot of power.

Turn off vibrations

Vibration lets you know about incoming calls, messages, and notifications. But in some cases too many vibrations can be an unnecessary battery killer. You can eliminate redundant vibrations such as keypresses by turning them off on the Language & Input settings screen. While you’re at it, turn off the sound on keypress to boost saving capabilities further.

Hide notifications

As in the case of vibrations, sometimes notifications can burn away your battery, especially if you have installed a number of applications that are desperate for your attention every few hours. So ask yourself these questions: Do you need to know every time someone posts to or comments on your Facebook page? Do you want to hear about the latest deals and offers from your application? If not, do your battery justice and turn off the needless notifications.

Use location services wisely

Some apps like Google Maps require you to turn on location services to display your surroundings and give you directions. But location service chips away your battery life very quickly and you should turn it on only for as long as you need to. Either switch to lower accuracy or turn it off, and you can save a lot of power.

Battery shortage can be a frustrating issue for Android phone users. In extreme cases, you can invest in a spare battery to ensure continued use. To learn more about how to preserve battery life on your Android devices, give us a call.

Published with permission from TechAdvisory.org. Source.

April 16th, 2015

164_A_OffHave you ever needed to scan a document, but not had a scanner on hand? Well just think how convenient it would be if you could use your phone as a scanner instead? If you’re a smartphone owner and regular app user, you’re probably aware of the myriad of apps that can do this. What you may not know is that there’s also a phone app out there that can not only scan a document, but also gives you the ability to edit the scanned text. It’s called Microsoft Office Lens, and now it’s available for iOS and Android. Here’s what you need to know.

What is Microsoft Office Lens?

Microsoft Office Lens is virtually a scanner in your pocket. You snap a picture of anything with text on it, and just like that it’s converted into a scanned document. What separates it from other similar apps out there is its ability to make the scanned text editable as if it were in a Word doc.

Unlike most of the other phone scanning apps, Office Lens automatically detects the borders of the item or document you’re scanning. This means you don’t have to bother lining up the edges of the item with a grid - you just point and shoot. The Lens app then optimizes the picture so that the text is easy to read. It does this by cleaning up shadows and straightening awkward angles. Also, the images you snap are automatically synced to OneNote. This allows you to easily store them, transfer to your other devices or share them later. Additionally, the images can also be saved to MS Word, Powerpoint or PDF. Originally launched in March of 2014, up until now Microsoft Office Lens was only available to Windows Mobile users. This seems a god sent to anyone who has had to rewrite scanned docs to make changes or reformat information.

To give you an idea of some of the items Microsoft Office Lens can scan, check out the list below:

  • business cards
  • billboards
  • receipts
  • invoices
  • notes
  • white boards
  • really anything that has text on it
Why is this cool? Well, imagine you’re at a meeting and there have been a long series of notes written on a white board. Instead of having to scribble all these notes down on a piece of paper, you can simply snap an image of the board. Afterwards you can edit the text from the whiteboard as you see fit, adding in your own notes or ideas.

How to get Microsoft Office Lens app

If you use an iOS device, you can download the app for free on iTunes.

As for Android, a fully functional version of the app is not yet readily available. However, you can get a preview version by joining the “Office Lens Android Preview” community on Google +. There you can sign up to become a tester.

Want to learn more about Office Lens and other Office products? Send us a message today.

Published with permission from TechAdvisory.org. Source.

April 15th, 2015

164_A_SecIs something off in the world of your Android phone or tablet? Is it running slower than usual? Is it eating data faster than a chubby kid in a chocolate store? If any of these situations sound familiar, your phone or tablet may be infected with a virus. That’s why we’ve compiled these six steps to show you how to remove a virus when you suspect an infection.

The lowdown on Android viruses

First off, let’s just put some things out there and clear the air. One, getting a virus on your Android product is actually incredibly rare. Two, when you see pop-up ads prompting you to buy a virus removal app, don’t freak out. This doesn’t automatically mean your device is infected. In fact, buying one of these apps could actually get you a virus! This is because all Android viruses are contracted via apps you install on the device. Which means the safest way to avoid getting one is to only install apps from the Google Play app store. If you must buy one outside of this, it’s wise to do your research first.

Before we get to what we think is the best solution, there are alternative ways to remove a virus that should be noted:

  • Use antivirus apps from Google Play - a lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine.
  • Perform a factory reset - if there’s a virus on your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose everything you’ve added since then that isn’t backed up.
Now that that’s out of the way, let’s get to the recommended option below.

How to remove the virus

  1. Turn safe mode on: To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all models of the Android phone or tablet. If it doesn’t work with your device, a quick Google will pull up model-specific instructions. And what’s the point of turning on safe mode in the first place? Simple - it prevents any malware from running.
  2. Search for the infected app: Do this by opening Settings and then Apps. Once you’ve done this, be sure you’re looking at the Download tab (since the virus can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the virus’s name, it’s likely something that looks out of place.
  3. Uninstall the app: Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. But if the name of the app is grayed out and you can’t even tap it, it means the virus has given itself Device Administration Status. In this case, follow the next three steps below.
  4. Remove Administrator Status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
  5. Uninstall the app: Now when you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
  6. Restart your device: This takes it out of safe mode. Now your phone will be virus-free.
Want more ideas for Android and IT security? Don’t hesitate to give us a call today.
Published with permission from TechAdvisory.org. Source.

Topic Security
April 13th, 2015

HealthcareIT_Apr13_AAdvancements in medical technology allow doctors to provide better treatment and diagnosis to their patients. From electronic medical records to mobile devices, patients and physicians are reaping benefits from these new technologies. Additionally, a growing number of healthcare institutions are implementing Google Glass in their medical operations. Google Glass wasn’t originally designed for medical use, but many of its features allow for more efficient medical services.

What is Google Glass?

Google Glass is essentially a wearable computer with an optical head-mounted display. Glass has a small prism-like screen in the upper corner of the frame, which allows users to see and interact with information using a voice command system. Google Glass has a wide range of applications available to empower its functionality.

How Google Glass revolutionizes healthcare

Glass allows medical professionals to select and install healthcare applications. These applications are specially designed for medical usage, whether it’s to enable real-time access to patient information or to stream live video for educational purposes. Here are five ways Google Glass can enhance healthcare.
  • EMS communication - During emergency patient transportation, Google Glass provides a connection between EMS ambulance staff and the emergency department team at a hospital. Glass allows paramedics to stream live images and videos from the ambulance to awaiting emergency room doctors, who can view the patient’s injury before arrival. Doctors are able to give initial treatment advice to paramedics. They can also prepare resources such as the operating room and medical equipment, in order to start treatment as soon as the patient arrives.
  • Virtual dictation - According to a survey, doctors typically spend a third of their day on the computer, either to input or retrieve patients’ electronic medical records. Augmedix, a Google Glass application, eliminates these time-consuming processes and allows doctors to gain access to real-time patient data without being tethered to a computer. Doctors can communicate with their patients while browsing data via Glass by using simple voice commands.
  • Patient care instruction - Every patient has different symptoms and medical needs. Healthcare staff with Glass can provide better treatment by viewing a patient’s medical records, what their families have had to say during medical consultations, and instructions from doctors. These recorded instructions ensure a patient’s safety, even if they are unable to recall their own care instructions.
  • Procedure analysis - When it comes to medical services, it is simply not acceptable for patients to be negatively impacted by an error in the healthcare system. Google Glass enables medical staff to review emergency and operation procedures for training purposes. This improves accuracy for future procedures and also reduces the margin for error.
  • Medical training assistance - Glass can literally walk medical students through surgical procedures. Doctors wearing Google Glass can project real-time visibility during surgical operations, giving the perfect point of view for observers. Glass can also record videos for future reference. This gives medical students or trainee staff far better insight into the whole procedure, rather than trying to view it from around a crowded operating table.
Google Glass is here to stay in the healthcare industry. If you want to learn how to implement wearable technology in your medical practice or hospital, give us a call today.
Published with permission from TechAdvisory.org. Source.

April 10th, 2015

MobileGeneral_Apr10_AWe’ve all become accustomed to controlling our touchscreen smart phones with our fingers. It is something which just a few years ago seemed unthinkable, as we were grappling with now ancient looking Nokia models. Now the next revolution is on the way - Samsung has recently patented new technology that, if it comes to fruition, will see your phone respond to eye movement as a way of controlling what it does.

Some devices, both from Samsung and other manufacturers, already have security features which enable you to scan your face as a way to unlock your phone. This is the kind of eye control function that we might expect from future Samsung devices employing the technology that is the subject of the company’s latest patent. The patent doesn’t limit the application of this technology to phones, either, meaning that we could well see it deployed on devices like tablets, desktop computers and even televisions.

Imagine being able to play a song in your phone’s music streaming application, simply by blinking. Blink a second time and you could pull up various information about the song and artist - other movements allow you to activate further features in the app, whether that’s increasing the volume, pausing, rewinding or downloading other songs by the same artist. The patent lists eye movements including blinking, keeping them closed, and gazing at one spot for a prolonged period, each of which would be linked to specific in-device actions.

The race to implement technology to enable visual control of cell phones is not a new one - back in 2013, LG accused Samsung of having infringed on one of its eye-tracking patents with features available on the Samsung Galaxy 4S. Prior to the launch of the 4S, LG alleged that the phone’s Smart Pause function, which automatically pauses video when you take your eyes off the screen, violated a patent the company had applied for in 2009, and which covered the same technology on its Optimus G Pro device. However, when the 4S was eventually released, the Smart Pause and Smart Scroll features - the latter of which allows for browser and email scrolling without touching the screen - relied on facial recognition rather than eye tracking.

Similar features are available on Apple devices, and intended primarily for those with motor difficulties. Switch Control allows you to connect a switch to your iOS device for easier access, while since iOS 7.1 it has also been possible to use the device’s camera as a head switch, and then customize the settings to define head movements and which actions they trigger. Nonetheless, the ongoing innovations being attempted by firms like Samsung mean that this kind of device control is likely to become even more common and mainstream in the near future.

To find out how we can help you use the latest mobile technology in your business to drive productivity and greater revenue, contact us today.

Published with permission from TechAdvisory.org. Source.