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January 19th, 2017

img-calendar-170px-op1Knowing your friend’s schedules comes in handy when you’re trying to arrange a reunion, and the same can be said for businesses. Through calendar sharing, employees can simultaneously arrange meetings, prioritize projects and set schedules for contacting customers. Unfortunately, it isn’t as easy as it sounds. Recently, Microsoft made changes to its calendar sharing function that might make things a little simpler. Here are some of them:

Simplicity Users’ first impression of the new model is that it’s much simpler. To share your calendar, simply click the Share option in the calendar menu bar and then enter the names of people with whom you wish to share. With a few clicks, you can decide who gets to see your schedule and how much of it they can view. On top of that, you’ll be able to nominate users who create appointments or accept meeting requests on your behalf - when the update rolls out in early 2017.

What sharers get to see Once a user accepts a sharing invitation, the calendar is then added to the set they open. The invitation needs to be accepted using an updated client in order for the embedded instructions to be properly processed. Depending on how much you're willing to share, the calendar allows you to either show full details of your schedule or just certain parts of it.

Mobile devices included Besides the new sharing interface, this model extends into mobile devices where Outlook for iOS, Android, and Windows 10 Mobile will be able to view and edit shared calendars for the first time. And because calendar events are time-sensitive, changes will be executed and synced immediately, ensuring that your calendar is always accurate.

Immediate synchronization is available for OWA and mobile clients. For Mac users, Outlook continues to use periodic synchronization. This is used to share calendar information with users outside of your Office 365 tenant.

Updates: Outlook for Mac Known as the black sheep of the Outlook family, implementation features of Outlook for Mac generally differs from the way things are done in other clients. Fortunately, Outlook for Mac’s calendar sharing function is being upgraded, with changes that include:

  • Intuitive UI to match other Outlook clients, including the addition of an Accept button to simplify calendar sharing invitations.
  • Shifting away from the Mac-specific local linked calendars, roaming shared calendars reads data from Exchange Online to ensure the same set of shared calendars are visible across all devices.
  • Immediate synchronization will replace periodic synchronization.
Even the tiniest details -- calendar sharing included -- have the potential to greatly impact the outcome of your business. If you have questions or concerns about managing various aspects of Office 365, feel free to get in touch today.
Published with permission from TechAdvisory.org. Source.

Topic Office
January 18th, 2017

2017January18_Android_AGoogle Now has been around for years, but the service still doesn’t have the name recognition of Apple’s Siri or Amazon’s Alexa. Considering that it is delivered on nearly every new Android device, it’s a crime that it doesn’t get more use. For a crash course in some of Google’s best AI-powered voice-commands, take a look at five of our favorites.

Before you can start playing with Google’s AI, you need to turn on the service. On your Android device, press and hold the home key at the bottom of the screen, then swipe upwards. This will open the Google Now interface. Tap the search bar at the top of the screen, then the Google icon on the left-hand side of the search bar.

From there, tap the three stacked lines in the upper left corner of the screen, followed by Settings, and then Voice. Once you’ve toggled the “From any screen option,” saying the phrase “Ok Google” any time your phone is unlocked will prompt it to start listening for a command. Turn it on and try some of the examples below!

Tip #1: Reminders

Google Now can certainly help with information discovery, but what about when you just need a little help managing your calendar? The phrase “Remind me to [action] + [time]” is all you need to set a quick reminder before you have a chance to manually add it to your calendar.

And if you’re not sure when you need to be reminded, ask Google to set the notification based on location. “Remind me to buy eggs next time I’m at Safeway.” If you have location services turned on, your phone will prompt you next time you're near the store.

Tip #2: Anything involving your clock app

Whether you want to “Set an alarm/time for [time]” to achieve productivity goals, or you need to know “What time is it in [location]” before calling a client in another time zone, Google Now can essentially perform any task from your native clock app with a simple request.

Tip #3: Convert/calculate anything

As the business landscape becomes more and more globalized, we’re constantly calculating currencies, units of measurement, and simple sums. For example, “What is X dollars in euros?” could help you easily convert the price of an invoice, or “How many kilometers are in X miles?” could shorten the time required to calculate how much material you need to order for a new product.

Tip #4: Retrieve documents from Gmail

Searching Google from your desktop, you may have noticed that important documents from your email account occasionally show up at the top of a search page. That’s because Google can recognize official documents such as flight itineraries, hotel receipts, and utility bills. Just say “Show me my flight to Phoenix” and Google Now will pull it up immediately.

Tip #5: Basic phone commands

The majority of the applications that came with your phone can receive voice commands. “Take a photo,” “Open acme.com,” “Turn on Wi-Fi,” and “Open Salesforce1,” are just some of the ways you can minimize the time you spend tapping your phone.

There are dozens more, and while such small tasks may seem silly, they represent a fundamental shift in the way we interact with our technology. Smartphones should help you do more, but if you can’t find what you’re looking for, it’s just a waste of time. Spend a few moments tinkering with your Google Now and give us a call today to find out more.

Published with permission from TechAdvisory.org. Source.

Topic android
January 13th, 2017

img-windows10-170px-op1In the past year, Microsoft was heavily criticized for forcing the Windows 10 OS update on PC users. After thousands of customer complaints, the tech giant vowed to make changes and appease disgruntled end users. With the new year are signs that the firm is finally tending to these problems. Here are some of them:

A patch and a glitch away Users couldn’t escape the glitches in the frequent Windows 10 updates, which caused an array of problems such as frozen systems, broken webcams, and even PCs being unable to secure an Internet connection. In light of the patching dilemma, Microsoft is offering more options to defer updates. In fact, a leaked preview shows a new option to pause updates for up to 35 days via a switch in the Settings menu.

OneDrive placeholders Since the launch of Windows 10, many users have eagerly awaited Microsoft to re-introduce this beloved feature to the operating system’s built-in OneDrive cloud storage service. In Windows 8.1, placeholders (aka Smart files) allowed users to see all their OneDrive files, whether or not they were stored on the device. Making its return in Windows 10 File Explorer when using OneDrive, the feature shows user files stored locally as well as on the cloud.

Owning up to the update fiasco Not only is Microsoft addressing the various complaints it received, but it’s also owning up to some of them. Just before Christmas, Microsoft’s chief marketing officer, Chris Capossela, admitted that the company had gone too far when it tried to get Windows 7 and 8 users to upgrade to Windows 10. This referred to Microsoft’s decision in early 2016 to change the design for the user prompt for its Get Windows 10 app, the software responsible for scheduling upgrades. The user prompt was altered so that clicking X to close the window causes the user to unknowingly agree to a Windows 10 upgrade. This change puts Microsoft in direct violation of its own user experience guidelines for developers on dialog box design.

“Within a couple of hours of that hitting the world, we knew we had gone too far,” recalled Capossela. “Those two weeks were pretty painful and clearly a lowlight for us.” It was then that Microsoft reversed its decision on tweaking the pop-up, so clicking on X would dismiss the upgrade.

It seems that 2017 is the year that Microsoft will start listening more to its users and addressing their complaints. Maybe: Hopefully this renewed strategy will benefit users sooner rather than frustrate them later. Contact us and we’ll keep you up-to-date with the latest Microsoft updates.

Published with permission from TechAdvisory.org. Source.

Topic Windows
January 12th, 2017

2017january12_security_aCyber security is something you hear about a lot these days. Sometimes it’s thrown around to scare business owners, other times it has proven to be a cautionary tale, one that small businesses can learn from to fend themselves from online threats that can leave devastating impact. What’s certain is statistics don’t lie, and as much as you’d like to believe your business is safe, the worst could happen at any time. Because antivirus software alone can only do so much to protect your business, managed services has become the solution. To make our case, here are several statistics that prove you need managed services from a technology provider.

The numbers

Small businesses are not at risk of being attacked, but worse, they’ve already fallen victim to cyber threats. According to Small Business Trends, 55 percent of survey respondents say their companies have experienced cyber attack sometime between 2015 and 2016. Not only that, 50 percent reported they have experienced data breaches with customer and employee information during that time, too. The aftermath of these incidents? These companies spent an average of $879,582 to fix the damages done to their IT assets and recover their data. To make matters worse, disruption to their daily operations cost an average of $955,429.

The attacks

So what types of attack did these businesses experience? The order from most to least common are as follows: Web-based attacks, phishing, general malware, SQL injection, stolen devices, denial of services, advanced malware, malicious insider, cross-site scripting, ransomware and others.

Why managed services?

Managed services is the most effective prevention and protection from these malicious threats. They include a full range of proactive IT support that focuses on advanced security such as around the clock monitoring, data encryption and backup, real-time threat prevention and elimination, network and firewall protection and more.

Not only that, but because managed services are designed to identify weak spots in your IT infrastructure and fix them, you’ll enjoy other benefits including faster network performance, business continuity and disaster recovery as well as minimal downtime. One of the best things about managed services is the fact that you get a dedicated team of IT professionals ready to assist with any technology problems you might have. This is much more effective and budget-friendly than having an in-house personnel handling all your IT issues.

Being proactive when it comes to cyber security is the only way to protect what you’ve worked hard to built. If you’d like to know more about how managed services can benefit your business, just give us a call, we’re sure we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
January 11th, 2017

2017january11_business_aThe new year is well upon us, and with it comes an equally new IT budget. Judging by the advancements in computing technology, many 2017 business wish lists probably include powerful onsite servers, workstations, and the Internet of Things. But as tempting as these purchases may be, it’s important that you don’t dismiss an old yet essential IT resolution: disaster recovery.

DR isn’t a huge investment A common misconception about disaster recovery is that it’s a large, bank-breaking investment. Expensive secondary data centers, networks, and server maintenance usually come into mind when a business owner is confronted with the idea of business continuity. And while that may have been true in the past, establishing a strong disaster recovery plan today is as simple -- and as cheap -- as going to a cloud-based disaster recovery provider and paying for the data and services that your business needs. Subscription pricing models are actually incredibly low, meaning you can have minimal downtime while still having enough to invest in new tech.

Onsite backups just won’t cut it Although you might feel secure with a manual backup server down the hall, it is still susceptible to local disasters and, ultimately, does very little in minimizing company downtime. When disaster recovery solutions are hosted in the cloud or in a virtualized server, restoring critical data and applications only take a few minutes.

Business disasters can be man-made, too Even if your workplace is nowhere near frequent disaster zones, cyber attacks and negligent employees can leave the same impact on your business as any natural disaster can. Setting a weak password, clicking on a suspicious link, or connecting to unsecured channels is enough to shut down a 5-, 10-, or even 50-year-old business in mere minutes.

Sure, installing adequate network security is a critical strategy against malicious actors, but last year’s barrage of data breaches suggests that having a Plan B is a must. A suitable disaster recovery plan ensures that your data’s integrity is intact and your business can keep going, no matter the malware, worm, or denial-of-service attack.

Downtime will cost you A business without a DR plan might come out unscathed after a brief power outage, but why risk the potential damages? Either way, downtime will cost your business. First, there’s the general loss of productivity. Every time your employees aren’t connected to the network, money goes down the drain. Then there’s the cost of corrupted company data, damaged hardware, and the inevitable customer backlash. Add all those variables together, and you end up with a business-crippling fee.

So, if you want 2017 to be the best year for your business, make the smart choice and proactively take part in creating your company’s business continuity plan. Your business will be in a better position financially with it than without it.

Keep your business safe, recover from any disaster, and contact us today.

Published with permission from TechAdvisory.org. Source.

Topic business
January 10th, 2017

2017january10_socialmedia_a“What’s your Facebook name?” is not a question you’re often asked when someone needs your contact details. In the first place, Facebook messaging isn’t everyone’s voice call app of choice, especially for group conversations. As of now, Skype rules that arena, especially for business communications. However, once the social media giant has put the finishing touches on its desktop-capable group voice calling, you can expect to hear “What’s your Facebook name?” a bit more. It might even become the norm.

No one gets left behind

In group chats, there’s always that one person who gets the joke last, or reads it last, and so feels left out. With Facebook’s group video chat, this never has to happen as every participant in the group can be connected at the same time. The functionality is still in the “small test” phase, which means certain details are still being ironed out. When it fully launches, though, expect a considerable portion of Facebook Messenger users to consider moving their Skype group video conversations to Facebook.

Potentially compelling benefits

Since introducing its audio calling capability in 2013, Facebook has worked hard to keep up with the competition. Facebook’s introduction – and potential domination – of desktop group video calling might signal the end of times for Skype and other players. For one, Facebook and social media user growth hasn’t shown signs of slowing down. Moreover, most users of internet telephony might inevitably see the advantages of using a single platform for their social media activity and online communications.

Possible user reservations

Users who prefer a communication tool that creates zero distractions in their chats might not opt for Facebook when conducting group video conferences. Facebook is, first and foremost, a social media platform, which serves as a springboard for important news updates, personal anecdotes, and funny cat videos. Not everyone will prefer all those distractions while in a business meeting.

Those looking for a clean communications tool might find the wealth of content a bit overwhelming. In addition, employees of small companies in need of a free communications tool might not immediately warm up to the idea of surrendering their Facebook profile as an official point of contact.

If there’s anything Facebook has proven, however, it is the ability to improve upon previous versions by adding or removing details to enhance user experience. Users may not always be pleased with the updates, but that hasn’t slowed down the billion-user company’s popularity. If the newly introduced desktop group video calling function proves efficient, Facebook might persuade even more users to lean towards its messaging tool.

With many options to choose from, the only thing left for people to do is discern which platform best serves their communications needs. For advice on which VoIP platform is best for your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic social media
January 9th, 2017

img-ipad-170px-op1Have you ever worried about your tablet’s security? If not, you should. Networked gadgets are becoming increasingly interconnected every day, and just one social media account saved on a compromised iPad could lead to breaches on any number of other, more sensitive devices. If you own one of Apple’s popular tablets, you need to know about a newly discovered flaw that allows thieves to bypass security measures and access your device.

iPad owners who find themselves in the unfortunate situation of having their device stolen have the option to activate Apple’s Find My iPhone feature from icloud.com. If an iPad has this setting turned on, its GPS can be activated from any web browser to inform the owner where it is located.

Furthermore, if a user is concerned that the tablet may have been stolen, he or she can remotely lock the device. From the moment it is locked, the device can only be accessed by logging into the corresponding icloud.com account.

It’s a wonderfully intuitive feature, and tens of thousands of iPad owners have prevented data theft since it was first introduced by Apple in 2010. Unfortunately, security researchers recently announced a critical flaw that allows common thieves to totally bypass the remote lock feature simply by flooding login data fields with too many characters.

Apple is aware of the issue and has taken steps to address it with an operating system update. The latest version of iOS has fixed the issue for iPhones, but not for iPads.

Although we anticipate a patch to fix this flaw in the near future, the best way to avoid this predicament is to keep valuable data backed up separately from your iPad. One of the Find My iPhone options is to remotely wipe the device, which means as long as you aren’t permanently losing valuable data, the worst case scenario is losing nothing more than the tablet itself.

The more mobile our technology becomes, the more susceptible it is to physical security threats. It’s important to secure your devices not only from networked threats, but also from everyday ones, like someone nabbing your iPad while you step away from the table to order a coffee. For across-the-board security solutions and consulting, get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic Apple
January 6th, 2017

2016january6_webandcloud_aIt’s a new year, and it’s time to start thinking about what information technology will look like in 2017. That could mean anything from forecasting the costs of adopting new technology to upgrading your products to better integrate with new trends. Whatever it may be, we’re putting down our predictions for how to get the most out of 2017’s web services, right here.

#1 On-premises servers will survive another year

Cloud adoption will most likely continue its stellar rise, but that doesn’t mean it will be hard to find affordable service for your in-house server or data center. Based on a recent survey of companies that utilize cloud services, nearly half will continue operating some sort of on-site data management in response to perceptions of security or compliance concerns. We may not believe those worries are well-founded, but that does mean hybrid clouds will continue to be a popular option.

#2 Fewer headlines about machine learning, but more services

Because machine learning requires so much data and processing power to solve everyday problems, an increase in cloud services and vendors in 2017 will also mean an increase in machine learning. But “AI” is so 2016, and consumers will soon tire of it. If you’re selling a service that utilizes this technology, you might want to rebrand it. And if you’re looking to use it internally, definitely don’t pay 2016 prices.

#3 Voice commands will get better

With the proliferation of cloud computing and high-speed internet connections, analyzing voice commands is much easier than when it took place in localized environments after hours of training software to recognize your speech patterns.

Although better voice command technology may not mean much for running a business, big vendors like Amazon releasing development kits and application program interfaces does mean you have the opportunity to make your products and services more accessible via popular consumer technology such as Alexa.

#4 The Internet of Things (IoT) hasn’t peaked yet

Marketing experts are just as certain that consumers are feeling oversaturated with references to machine learning as they are that IoT hasn’t yet reached its full buzzword potential. If prices of connected devices come down, and their functionality improves, you can bet “IoT” will be one of the most profitable keywords of the year. If this technology doesn’t integrate with your products or services, there’s significant potential for its rise to stardom to make in-house business automation a whole lot better.

#5 Containers won’t just be a fad

As a subset of virtualized computing, containers unshackle applications from the constraints of single operating system compatibility. And with several vendors jumping into the market in late 2016 (such as Amazon Web Services), it’s a trend that we’re fairly confident will grow next year.

The market for web services may seem too fickle to gamble on, but as a small business owner, you don’t have much of a choice. Technology is essential to reaching new customers, operating efficiently, and remaining competitive with your business rivals. If you’re ready to start the new year with a new outlook on these technologies, call us today.

Published with permission from TechAdvisory.org. Source.

Topic Web & Cloud
January 5th, 2017

2016december26_hardware_aSo you've got the next big thing in technology sitting in your office: a program you customized for your business or a hardware you came up with on the side. When is the right time to license your product for outside sale? Read further to learn the ins and outs of licensing and why the best decisions for your business can often be contrary to common sense.

There is a fine line between successful licensing and a failed attempt. You certainly don't want to risk selling prematurely, when the software doesn't yet have enough appeal in a large market to succeed. On the other hand, you don't want to "lose" the market altogether by selling the sale rights to someone else who will “overtake” the product.

Questions to Ask Before you Commit to Licensing Anything

Before you make the decision to take your hard-earned product and send it to the masses through licensing, consider:

The value of your new product and its potential

If you believe you have a truly unique software, it may be best to keep it under wraps and exclusive to your company. However, if it is a product in a highly competitive area wherein technology changes quickly, it may be worth thinking about how best to capitalize on the changing market.

Its fit on your business market

If your software is a time management program and you run an internet security firm, there's a chance that you may have to spread yourself thin to market the new product and maintain your own business focus. In this case it might be smart to find a company to license your product that is more aligned with the product's purpose.

The levels of licensing

It is possible to allow a company to license your product on a non-exclusive basis, which will allow you to maintain control of the product in some form. The decision to pursue licensing of a software or hardware should be made carefully.

If you need advice on what to do with a new software or piece of hardware created by your business, give us a call. We can help you maximize the benefits of your design.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
January 3rd, 2017

2016january3_offce_aEvery now and then we all need a little help, especially in today’s digital era. To keep up with the competition, companies are gearing up, especially in the IT department. With the help of cloud computing technology, Office 365 is a productivity and collaboration-enhancing software that is changing the way small- and medium-sized businesses operate. Here are four of the latest features added to Office 365:

Real-time collaboration in PowerPoint

Users will now be able to share a PowerPoint deck and update documents with others in real time. This means you’ll be able to see edits as your colleagues make them. Microsoft was committed to expanding real-time co-authoring of a company’s native applications, with Microsoft Word already rolling out this feature beforehand. Currently, real-time collaboration is available for PowerPoint on Windows desktops for Office 365 subscribers in the Office Insider program and for PowerPoint Mobile on Windows tablets.

Move attachments to the cloud and share with colleagues in Outlook

According to Kirk Koenigsbauer, corporate vice president for the Office team, this feature allows users to transform a traditional document into a shared cloud document within Outlook. Previously, Outlook users could only attach cloud-based documents to an email, but this new feature makes it easier to send large files and to collaborate on those files with ease.

Users can upload files into their own OneDrive or a document library as part of an Office 365 group and then designate sharing permissions for the email recipients. The new feature is currently available in Outlook on the web as well as Outlook on Windows desktops for Office 365 subscribers.

Mobile notifications for changes to shared documents

With this new update, users will be notified when any cloud documents in Word, Excel and PowerPoint are being shared or edited. These notifications let you know when changes are being made, even if you are away from a particular document, so you’re always connected and know when you have to act. This feature can be integrated with the activity feed on Windows desktops, and help businesses improve user collaboration. Koenigsbauer says that Microsoft will continue working on the notification feature “to provide more detail and transparency around shared document activity in the future.” Sharing and editing notifications are available for Word, Excel, and PowerPoint users on Android and Windows Mobile for Office Insiders. This feature will be available for commercial users in all Office mobile applications in the coming months.

Find, open, and save documents in a Shared with Me and Recent Folders tab

Microsoft’s “Shared with Me” tab in Word, Excel, and PowerPoint makes it easier for enterprise users to find and open shared documents without having to leave the app you’re working in. At the moment, the Shared with Me tab is available on Windows desktops and Macs for all Office 365 subscribers, iOS and Android devices included. And soon, it will be available on Windows Mobile. And the “Recent Folders” tab -- used to help quickly locate files as well -- is now available in Word, Excel and PowerPoint on Windows desktops for Office 365 subscribers in the Office Insider program.

Technology has become an integral part of modern businesses, and investing in the right IT resources is needed in order to achieve success. With the latest additions to Microsoft Office 365, small- and medium-sized businesses will enjoy enhanced staff collaboration, increased corporate productivity, and an overall competitive advantage.

Published with permission from TechAdvisory.org. Source.

Topic Office